FAQ
Products:
We design, use the silkscreen method to print, and
embroider on T-shirts, Sweatshirts, Polo shirts, Hoodies and
Hundreds of other products. See our
online catalog.
Basic apparel colors This is a listing of
the basic colors that we offer. We can attempt
to get any color requested but it is subject to availability.
Design online:
This is a feature to the website that enables you to make your
own T-shirt utilizing
ready to print vector clipart
that is provided. Choose your shirt color, choose your artwork and
order your shirts with the click of your mouse. For further
instructions on how to use this feature
Click
Here!
Design online provides artwork, but if you cannot find the artwork
you are looking for
then we have more to choose from -
more clipart. If you choose to use artwork
outside of Design Online then you will need to contact a company
representative
to complete your order or fill our our free
quote form.
Colors offered in Design Online
are listed on the design page if you would want
colors not offered there then you would need to contact a company
representative.
Pricing:
Custom Screen-printed garment prices are based on total
quantity, the color and type of garment, how many colors in your
design(s) and how many locations you print.
Embroidery prices are dependent on stitch count (how many stitches it takes to embroider your design) as well as on total quantity and the color and type of garment.
Digital Print prices are dependent on quantity and the color and type of garment.
We are confident that 110% of the time our prices are the lowest on the Internet! But… if you do find a price lower than ours, we guarantee to match or beat any verifiable quote that you present us with!!!
Get a quote click here
Artwork:
We accept artwork via e-mail in the following formats: Corel Draw,
Adobe Illustrator, Adobe Photoshop and others. See
click here for more information.
Basic ink colors This is a
listing of the basic ink colors that we offer. We can attempt
to get any ink color requested but it is subject to availability.
Uploading Artwork:
If you have artwork that is too
big to send via e mail this is a way to send it. It's Easy and it
allows us to use the original file. To upload
click here.
Payment Options:
A 60% deposit is required to begin production, the balance shall be
due and billed upon completion and shipment of your order.
We accept all major credit cards (Visa, Master Card, Discover and American Express) and debit cards bearing the Visa or Master Card emblem. Please note credit/debit card payments are processed through “Cross For You” our parent company.
We also accept checks and money orders (please
allow extra time for the mail and for checks to clear).
Make payable to: CROSS FOR YOU
Satisfaction
Guarantee:
Our products are guaranteed to be first quality products, no seconds
or irregulars, free from manufacturer defect. Screen-printed items
are guaranteed to hold the ink through normal laundering procedure
(see garment tag for instructions).
Shipping:
We normally ship via UPS ground. Delivery time varies according to
state and zip code. (See
click here for estimated delivery times.) Upon request we
also ship UPS Next-Day, Second-Day-Air and & 3 Day-Air.
Minimums:
The minimum order for custom Embroidered garments is 12 pieces.
For Screen-printing the minimum is 6 pieces! However the price is based on a sliding scale: the greater the quantity – the less the price. Get a quote click here
Production Time:
Production time is dependent on many variables such as total
quantity of pieces, how busy we are, how complicated your artwork
is, etc. However we pledge to process orders in a timely manner. We
do not charge extra for rush orders and will do our best to meet
your deadline!
Ordering Procedure:
We have combined the best balance of automation and human
supervision in our
online order form Information you will need at the time you
place your order is: garment type and color, quantity, sizes, image size(s), ink color(s), preferred delivery date, credit card
information, billing address, shipping address. You may send
artwork send as an
e-mail
attachment.
Set-Up Charges:
There is NO set-up charge for
screen-printing
There is a one-time set-up charge for embroidery
Reorders:
You will NEVER have to pay set-up charges on reorders, however
pricing on reorders is based on total quantity you reorder. In other
words if your original order was 100 units and your reorder is 50
then you can expect to pay a little more per unit. On the other hand
if your reorder is for 150 units then expect to pay less per unit.
California Sales Tax Exemption
Although many nonprofit and religious organizations are exempt from federal and state income tax, there is no similar broad exemption from California sales and use tax. The IRS states that state tax applies unless there is a specific legal exemption or exclusion. click here for more information.
Testimonial:
Thanks for the T Shirts, including the two extra, very nice!
They came out great and arrived just like you said on time! Talk
to you soon for more shirts, maybe some Polos.
Thank you again,
Joey
100% SATISFACTION GUARANTEE
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